Privacy Policy

Protecting your privacy is important to Castelle. We strive to keep your personal information confidential. By ensuring that you are aware of and understand the Castelle Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.
 
Why we collect personal information
Castelle collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range or products and services available to you. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you’d like to hear about. This may occasionally include information regarding other technology companies, and about products and services that can add value to your Castelle products. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.
 
How we collect personal information
We collect information about you in a limited number of ways. For example, we might ask for your contact information when you correspond with us, make a purchase, or request service. In addition, when you register a new Castelle product, or ask to be included in a mailing list, we collect and store the information you provide in a secure database.
 
Limited disclosure of personal information
Because Castelle is an international company, your personal information may be shared with other Castelle business units around the world. These business units will protect your personal information in accordance with the Castelle Privacy Policy. Castelle may occasionally share your personal contact information with carefully selected technology companies under contract to provide services to you on our behalf. If you do not want to receive promotional information from Castelle, please send an email to us at privacy@Castelle.com to let us know of your preference.
 
Castelle works with other companies that help provide our products and services to you, and we may provide your personal information to these companies. For example, we give shipping companies this information so they can deliver your products efficiently. The information they receive is for shipping and delivery purposes only, and we request that the companies safeguard your personal information in accordance with policies at least as strict as Castelle's policies. Additionally, Castelle has relationships with various service providers whose services are available to you from this Site or from Web sites that may be linked to this Site. These providers offer services that Castelle customers might find useful, for example those enabled for use in conjunction with Castelle products. To use those services, you may be required to provide personal information to the providers. Personal information you provide while visiting a provider's Web site will be subject to the privacy policy posted on that site, except as otherwise expressly provided. Similarly, personal information you provide while visiting this Site in conjunction with a provider's service will be subject to the Castelle Privacy Policy. You should be aware that our agreements with these service providers may provide that they will share personal information collected from you with Castelle. Castelle may use such information in a manner consistent with this Privacy Policy.
 
For people visiting Castelle from the European Economic Area, please note that the personal data you enter may be transferred outside the European Economic Area for use by Castelle and its affiliates for any of the purposes described herein. By using our Web site and providing us with your personal data, you consent to this transfer.
 
There are other instances in which Castelle may have a need or requirement to disclose your personal information. At times, Castelle may provide your personal information if necessary in Castelle's good faith judgment, to comply with laws or regulations of a governmental or regulatory body or in response to a valid subpoena, warrant, or order, or to protect the rights of Castelle or others.
 
How we protect your personal information
Castelle safeguards the security of the data you send us with physical, electronic, and operational procedures. We urge you to take precautions to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.
 
Collecting other information
Generally, we don’t collect personal information when you browse our Site — not even your email address. We do, however, subscribe to a service which tells us the kind of computer, browser and the operating system you are using, and the Internet protocol address of your computer. We use these environmental variables to facilitate and track your use of the Castelle Site and its services and to measure traffic patterns on the Site. However, your personal information is not provided to us through this process; statistical information is provided only.
 
Cookies
When you visit Castelle’s Web site, you can do so without revealing your identity. To improve the user experience and functionality of the Web site, the Castelle Web site uses “cookies,” a small amount of data transferred to your browser by the Web server that can only be read by that server. These function in part as your online identity card, and assist Castelle with various items such as site registration, managing your purchases and preferences, and managing your password for purchases. Cookies are not executable files, and cannot deliver viruses or read data off your hard drive. Your browser may allow you to be notified when you are receiving a cookie and may give you the option to accept or reject it. Please note that taking the step of not accepting cookies may reduce or disable the functionality or reduce the information on some of the Castelle Web pages.
 
Changes to the Castelle Privacy Policy
Castelle reserves the right to change its Privacy Policy at any time at our sole discretion. However, when we do so, we will always post the revised Policy on our Web site for your review. We encourage you to check the Castelle Privacy Policy periodically so that you will be aware of any changes.
 
Other Sites
Please note that Castelle is not responsible for the content or privacy practices of non-Castelle Web sites to which this Site or any other Castelle Web site may link. You may want to review the privacy policy of such sites before using the sites.
 
Questions or input regarding the Castelle Privacy Policy
If you have any questions or concerns about the Castelle Privacy Policy, or if you’d like to communicate with us regarding your preference not to receive promotional offers, please contact us as privacy@castelle.com and we will do our best to accommodate you.