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Welcome to Castelle Technical Support

Castelle is committed to providing exceptional support to its customers and partners. We provide several enhanced support plans that are specially designed to meet your business needs and requirements, as well as product documentation available on this website. If you have any questions, please contact:

Castelle Technical Support
Tel: (408) 852-8080
Fax: (408) 852-8180
Email: support@castelle.com

Use the search below to find the Technical Support resources you need. Search results will initially be filtered to "Support"-related resources. Use the dropdown to change your search scope:



You can also search our WebHelp manuals (opens in new window):
FaxPress Enterprise and Enterprise Redundant
FaxPress Premier
FaxPress

If you need immediate assistance, contact Castelle directly at (800) 289-7555.

Support Programs
Downloads
Documentation

Note: Castelle no longer provides support for FaxPress 6.x and 7.x software; Castelle no longer provides support for FaxPress 1500, FaxPress 3500 and Office Connect units that are older than five years and/or not running FaxPress Software version 8.x or 9.x.

Please contact Castelle Sales at 800-289-7555 for special trade-in programs and upgrade options.

 
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