Welcome to FaxPress Technical Support
Castelle is now Open Text...
Open Text has acquired Castelle and Captaris, and is now in an outstanding position to better serve your needs with a much broader portfolio of solutions, services and support. As we integrate our Customer Support teams, please be assured that the service level we provide to you will remain our top priority.
New contact information for technical support:
North America
Tel: +1 (800) 540-7292 or (519) 888-9933
Email: support@opentext.com
Hours of Operation: 08:30 - 20:00 EST, Monday to Friday
EMEA
Tel: 800 9 808 808 (UK) or +44 1494 679 749
Email: uk-support@opentext.com
Hours of Operation: 08:00 - 18:00 GMT, Monday to Friday
Asia Pacific
Tel: +61 2 93151222
Email: support@opentext.com
Hours of Operation: 08:30 - 20:00 EST, Monday to Friday
Support Programs |
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Documentation |
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Note: Support is no longer available for FaxPress 6.x and 7.x software; FaxPress 1500, FaxPress 3500 and Office Connect units that are older than five years and/or not running FaxPress Software version 8.x or 9.x.
Please contact FaxPress Sales at 800-289-7555 for special trade-in programs and upgrade options.
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