Tech Notes

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FaxPress Plus Tech Notes
Configure UNIFI printer driver to work with FaxPress Premier	Conversion fails on JPG and XLS files
Transmit attachment file error and error in transmit number	Archive Migration login failure
Installing Cover Page Print Driver on Windows 2003	How to setup FaxPress as a Published Application with Logician 5.6
Some grey shades are missing	Upgrading FaxPress Servers and Clients to FaxPress Plus 5.x via CD
Configuring Drop Directory gives error	Cover Page Macro toolbar is missing after install
Applying the SAK 2.0 Hot Fix	Conversion fails on JPG and Excel Files
How to troubleshoot trunk connections to a FaxPress Premier server	Gammalink Service will not start
FaxPress Premier services will not start successfully if the FaxPress Premier is set as Load Sharing Secondary	Increasing the ring time for a FaxPress Plus server running ISDN PRI 5ESS
Cisco Router 3725 with "FXS ports" DID integrations with Fax Press and FaxPress Plus servers	How to determine if a server is running as a full Terminal Server
FaxPress Plus BTU Ratings	How to turn on GDK trace files
Receiving DTMF tones with the FaxPress Premier Analog	Changing a digital board configuration
How to use the Send Fax Applet	32-bit MFX DLL cannot find a communication pipe error
Changing the URL for the Web Print Driver	How do I remove the footer and or header in my fax?
How do I restore my Premier/Enterprise unit to default?	How to change the FaxMain tray icon default
FaxPress Plus client displays incorrect date and time for received faxes	How do I change the timeout for my web client?
Soon after starting the Castelle Email Gateway, it stops automatically	Character limitations when composing a fax
Differences in Load Sharing and how to configure it	When I configure the Xerox Gateway, the Premier unit pegs the CPU at 100%
How to determine FaxPress Plus version info	Error message when composing a fax to Global Outlook contact
How to perform an FPPack and FPReindex on your unit	Printing using DCX driver missing DLL error pops up
How to upgrade the Diva driver from 8.2 to 8.3	Service "Log on" Configuration Requirements
Differences between Fax Archive and Storage Reclamation, and how to configure them	Retrieving GDK Trace
Cannot print to Castelle FaxPress Printer	Reading the DTMF.log file
How to install and configure System Backup	Email-to-Fax capability intermittently fails
How to set the Mailbox ID automatically using ADSYNC	Error when trying to install Trend Micro anti-virus on my unit
Error when trying to install Trend Micro anti-virus on my unit	How to export a transaction log to a CSV file, and how to read it
Error message when I try to enable my software license	Error message when shutting down or rebooting
Schema entries added by the Exchange Connector installation on Exchange 2000/2003 mail servers	How to set the default name of the server for the client install
BTU Rating, Amperage, and Voltage of Castelle FaxPress and FaxPress Plus units	How to install and configure the Exchange Connector and/or DNS entry
Network Shared Printer workaround	Manually migrate from an old FPP to a new FPP
Deploying MSI Packages with group golicy	How to fix a print driver issue where it fails during client installation with error 1266
FaxPress Tech Notes
Modify parameters in the Archive.cfg file	Using FaxPress with Goldmine
Enable LM hash	Routing unaddressed faxes doesn't always work properly
FaxPress client displays incorrect date and time for received faxes	Manual routing of a fax does not work when typing in an entry in the 'Distribution Name' field
Installing Office 2003 on FaxPress Premier	How to convert the FaxPress Fax Archive from one FaxPress unit to another
Can't send faxes through email	How to implement the DTMF.LOG diagnostic utility for DID
8.2 and 8.2.5 FaxMain Client Remote Silent install false because of popup asking customers about Crystal Reports	How to migrate your FaxPress configuration from one FaxPress unit to another
Migrating the FaxPress to a new Master File Server	Fax fails due to invalid document data
Only one user can view archived faxes at a time	Finding the MAC Address of a FaxPress unit
Requirements for installing the Castelle FaxPress under Novell Netware NDS	FPCON does not appear in the Queue after installing the FaxPress Exchange Connector on a Microsoft Windows 2003 Small Business Server
"Mail System is Invalid" error when using Outlook 2007	The Connected time and Idle times are exactly the same and in sync in Windows Sessions
The FaxPress unit is in a constant reboot	Outlook 2000 Contact List in 'Compose Fax' Not Working
Deploying MSI Packages with group golicy	How to fix a print driver issue where it fails during client installation with error 1266
Schema entries added by the Exchange Connector installation on Exchange 2000/2003 mail servers	How to set the default name of the server for the client install
BTU Rating, Amperage, and Voltage of Castelle FaxPress and FaxPress Plus units	How to install and configure the Exchange Connector and/or DNS entry
Network Shared Printer workaround	Manually migrate from an old FPP to a new FPP
FaxPress BTU Ratings

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