HOW TO: Integrate Definity
G3 Version 2 PBX with FaxPress
This document applies to:
Product(s): SBE/2500/5000/7000
Last Revised:
07/26/2001
DESCRIPTION
To configure the
Definity G-3 Version 2 to work with Faxpress program requires you to
program the Castelle ports to a hunt group. This is accomplished by using
vectoring, which is part of the Call Center Deluxe or Call Center Elite. A
vector step will be executed that allows DTMF to pass to the FaxPress
ports in the hunt group.
Once the DTMF is passed
the vector will cut through the original call. The ports will then go
through the fax handshake routine and the rest is just like a normal fax
call.
The vector command that
allows this is named “converse-on”. It was designed for Voice Response
Integration, but will do just fine for this application. The converse-on
command can pass up to two strings of digits of variable lengths.
The DNIS info is derived from the Vector Directory Number (VDN). So a fax
call will come into your Definity on a DID or 800 trunk group, the
incoming DNIS digits will match the VDN. These VDN’s will point to a
vector that is programmed to pass DTMF to the Castelle ports using the
“converse-on” command.
