KNOWN ISSUE:  FaxPress Exchange/Outlook Direct stops working after Outlook 2002 Security Patch dated December 4th, 2002 is applied.

This document applies to:  Exchange Direct 6.x and Outlook Direct 7.x

Product(s):  FaxPress Email Integrations

Last Revised:

 

SUMMARY

After applying the new Outlook 2002 Security Update for December 4, 2002 the Exchange Direct and Outlook Direct transport will generate Errors. Once this happens users are not able to send and receive Emails from their Outlook Client.   

 

DESCRIPTION

 

This error message is repeated over and over until Outlook Is closed: Error “Task: ‘FaxPress Exchange Direct - Receiving’ reported error (0x800C8105)”.

 

This is a known issue Castelle is currently working on.

 

The only workaround is to either remove the FaxPress Exchange/Outlook Direct transport or  uninstall the Outlook client and reinstall outlook client without the New Outlook 2002 Security Update for December 4, 2002.  Microsoft does not provide an uninstall or removal feature with this update.

 

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DISCLAIMER

 

The Origin of this information may be internal or external to Castelle. Castelle makes all reasonable efforts to verify this information. However, the information provided in this document is for your information only. Castelle makes no explicit or implied claims to the validity of this information. Castelle reserves the right to change, without notice, product offerings or specifications and the information in this document.

 

Any trademarks referenced in this document are the property of their respective owners. Consult your product manuals for complete trademark information.

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